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Terms & Conditions

1. Introduction

Welcome to PROX SG Pte Ltd ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website https://Prox.sg/ (the "Site") and the purchase of our products. By accessing or using our Site, you agree to comply with these Terms.

If you do not agree to these Terms, please do not use our Site.

2. Use of the Site

By using this Site, you agree to:

  • Use it only for lawful purposes and in accordance with these Terms.
  • Not engage in any fraudulent, abusive, or unauthorized activity.
  • Not interfere with the operation or security of the Site.

    Unauthorised use of this Site may result in legal action.

3. Product Information & Pricing

  • All prices are listed in USD and exclude applicable taxes, customs duties, and shipping fees.
  • We reserve the right to change prices or discontinue products at any time without prior notice.
  • While we strive for accuracy, we do not guarantee that product descriptions, images, or pricing on the Site are error-free.

4. Payment & Shipping

  • Payments must be made through the approved payment methods on our Site.
  • Orders are shipped via SingPost (Free Shipping) or FedEx (Express, charges vary).
  • Delivery times and costs are displayed at checkout.
  • Customers are responsible for any import duties, taxes, or customs fees applicable in their country.
  • For more details, please review our Shipping Policy.

5. Returns & Refunds

For information on returns and refunds, please refer to our Refund Policy.

6. Intellectual Property Rights

All content on our Site, including text, graphics, logos, images, and software, is the property of PROX SG Pte Ltd and is protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any part of the Site without prior written permission from us.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages resulting from the use of our Site or products.
  • We do not guarantee that the Site will always be available, error-free, or secure.
  • In no event shall our liability exceed the amount paid by you for the product(s) purchased.

8. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are made constitutes acceptance of the updated Terms.

9. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Singapore.

10. Contact Us

For any questions regarding these Terms, you can contact us at:

Email: prox@prox.sg

Last update: April 29, 2025

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